Customer Service • About Us • Alpine Bikes

Serious About Service

At Alpine Bikes we believe that offering exceptional Customer Service is just as important as having the right product. With that in mind, you can contact any of our shops directly and any member of staff will be able to help you with your problem.

If you are unable to visit one of our shops and have an item of equipment in need of attention, please contact us using the details below:

E-mail: online.help@alpinebikes.co.uk
Telephone: 0141 353 4143

Our online advisor will be able to answer any of your questions, or put you in contact with your nearest store.

About Alpine Bikes

News: Find out how our Team Riders are doing and what’s going on in the world of Alpine Bikes

Events: Want to plan your season? Our list of upcoming events over several disciplines could be the answer!

Clinics: Mountain Biking and Cycling can get complicated. Our clinics are here to make every discipline enjoyable and to keep you riding.

Competition: Get your hands on some great prizes by entering our latest competition!

FAQs: Do you have any questions that need answering? You should be able to find a solution in here.

Maintenance: Full of handy hints and tips from our very own mechanics to make your bike run better and last longer.

Product Reviews: Find out what the Alpine Bikes staff and Team Riders use on their own bikes and what they think of them.

Servicing: If you think your bike needs some TLC, have a look in here for a breakdown of what levels of service is on offer along with prices.

Staff Rides: Just to prove that we actually ride—here’re our favourite rides, how to get to them and what to expect.

Components Diagram: If you are unsure about what goes where on a bike, our Bike Components Diagram should help you out.

Demo Bikes: A demo bike is a brilliant way to come to a final decision on what bike you’re going to buy. We offer several bikes for different disciplines – see the details in here.

Riding Skills – Dirt School: If you want to learn how to ride better, faster and smoother this is the place to look. Dirt School’s Chris Ball offers hints and advice on getting the best from your bike.

Buying Advice: From choosing your child’s first bike to picking your top-of-the-line race bike, we offer comprehensive advice to make it as easy as possible.

Resources: Find a wealth of information to make cycling and mountain biking more involving! You can check the trails, keep an eye on the weather or just follow the news through our supplied Links.